Terms and Conditions

Welcome to Valmino ("Company," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, services, software, demos, booking calendars, and any related content (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

1. Services Overview

Valmino is an AI automation and voice assistant agency providing demonstrations, consulting, setup, integration, and optimization services. All services may be updated, modified, or discontinued at our discretion.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By using the Services, you represent and warrant that you meet these requirements.

3. No Professional Advice

Any information provided by Valmino is for general informational purposes only and does not constitute legal, financial, tax, or business advice. You are solely responsible for decisions made based on the Services.

4. No Guarantees or Earnings Claims

Valmino does not guarantee results, revenue, performance improvements, or business outcomes. Results depend on multiple factors outside our control, including your industry, execution, data quality, and third-party services.

5. Client Responsibilities

You agree to:

Provide accurate and complete information

Obtain all required permissions and consents for data used with AI, voice, SMS, or email tools

Comply with all applicable laws (including TCPA, CAN-SPAM, GDPR/CCPA where applicable)

Use the Services in a lawful, ethical, and non-abusive manner

6. Acceptable Use

You may not:

Use the Services for illegal, deceptive, or harmful purposes

Attempt to reverse engineer or copy our systems

Interfere with platform security or performance

Use the Services to harass, defraud, or mislead others

7. Third-Party Services

Our Services may integrate with or rely on third-party platforms (e.g., telephony, AI models, CRMs, calendars, payment processors). Valmino is not responsible for outages, errors, policy changes, or actions of third-party providers.

8. Intellectual Property

All content, software, designs, branding, workflows, prompts, and materials provided by Valmino are owned by Valmino or its licensors and are protected by intellectual property laws. No rights are granted except as expressly stated.

9. Confidentiality

Any non-public information shared during demos or engagements must be kept confidential unless disclosure is required by law.

10. Payments & Fees (If Applicable)

Fees, billing terms, and refund policies will be defined in a separate agreement or invoice. All payments are non-refundable unless otherwise stated in writing.

11. Limitation of Liability

To the maximum extent permitted by law, Valmino shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or business opportunities.

12. Indemnification

You agree to indemnify and hold harmless Valmino from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

13. Termination

We may suspend or terminate access to the Services at any time, with or without notice, if you violate these Terms or misuse the Services.

14. Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

16. Contact Information

For questions regarding these Terms, contact:

Valmino
Email: [email protected]

© 2025 Valmino. All rights reserved.